Friday, August 22, 2008

Outlook 2007 Security Alert - Exchange

A customer e-mailed today about an Outlook Security Alert that was showing up on one of their workstations. I used Remote Desktop to log in to the PC to check on the error.

Since this was one of my customers using my hosted Exchange service I first checked the certificate to make sure it was from our Exchange provider. It looked fine, so I clicked the 'Yes' option and all worked well. The problem was that the alert box still came back each time they open Outlook. After a few minutes away from the issue, I realized that the problem must be in the Outlook settings because we're not using encryption and shouldn't need a certificate at all. I reconnected with the PC and went to the 'Security' tab in the account settings, unchecked the 'Encrypt data....' box and the warning went away and stayed away.

I know there are lots of different causes and solutions to this but most are related to the Exchange Server setup. Since this is a hosted service, the best solution was a quick fix on the client side.


-- Add Your Comment --

Email address is not published
Remember Me

Write the characters in the image above

Things to Do
John's business web site
Google RSS and Gadget

Visit or Join Blog Catalog
Things to Buy

Nice tool to speed up your PC

Look for Pocket Controller Pro
Things to Read
Mezzanine View
Politics - Environment - Technology
Bridging the Gap...
to better writing
Autorotate's Flying Circus
Politics with humor - enjoy
Things to Buy

Best for Windows on Mac

Great backup software - low price
'Who sent you' top 10
Shameless Plugs
VBS Reachout Adventures
Vacation Bible School Program
Keep'n' Safe
Good deals on gun safes
Screw Outfitters
Complete line of Faspac fasteners
Tom Haseltine Photography
Note cards and more
East Point Seafood
Order canned seafood from cannery