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Thursday, April 10, 2008

TurboTax - .NET troubles - Aaron Stebner

For several months I've had errors in Windows Update whenever it tried to install patches or updates to Microsoft.NET. Since all my programs were running fine, I ignored the errors and went on with my work. Yesterday, I tried to install and update Intuit TurboTax 2007 and it failed to open due to a problem with (wait for it)...... Microsoft.NET. I tried following the instruction on the Intuit site but that didn't do it for me. After some web searching and reading and a couple of failed attempts to install various versions of .NET, I determined that the best approach was a clean start. I decided to remove all versions of .NET, rename the Windows folder for .NET and install the earliest rollup version of .NET; version 1.1. This still didn't do the trick after several variations and reboots. Finally I found a tool that removes all traces of all versions of .NET on a blog site by Aaron Stebner and here's what worked:

1. use control panel > add/remove to remove all .net programs

2. reboot

3. run cleanup_tool.exe (from Aaron Stebner)

4. reboot

5. run   dotnetfx.exe   (Microsoft .NET Framework 1.1 Setup)

6. run   NetFx20SP1_x86.exe   (Microsoft .NET Framework 2.0 SP1 Setup)

7. run   NDP1.1sp1-KB867460-X86.exe   (Microsoft .NET Framework 1.1 Service Pack 1)

8. run   Microsoft .NET Framework 3.0: x86    (used Microsoft Update)

9. reinstall TurboTax

Since the links and installers for the various .NET versions are subject to change, I didn't include them here but you can search for them on the Microsoft Download Center. I'll keep copies of these files on my PC for a while so e-mail me if you can't find any of them.

Happy tax season.

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